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Old 08-16-2003, 01:42 PM  
chupacabra
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Join Date: Sep 2002
Posts: 3,626
Quote:
Ok so I refund a client but he stills contacts visa etc for CB, would it still apppear as a CB
definitely... i've only seen this happen twice in 4 years though, never was sure if it was the customer just being an outright thief or simply unfortunate timing.

the refund had been granted from processor due to an email complaint, *but* the customer had already requested a CB from his bank that showed up a day or two later... so, refunded charge for $29.95, then paid an additional $29.95 out of pocket (not sure who got the extra $29.95 to this day!)...

i remember being pretty peeved looking at that customer record 2 years ago... reason for cancel = Other, refunded on xx.xx.xxxx, and then CB on xx.xx.xxxx. like being fucking pickpocketed..
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