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Are you sure the chargeback was for the same member? If there was already a refund, a chargeback doesn't make sense imo.
In the legacy CCBILL stats, if you click on the sale/rebill/chargeback, one of the columns will have a 19 digit numerical ID.
Compare it if it's the same for all.
I have promoted countless CCBILL programs for many years, but haven't seen anything like this.
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