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in some ways, i find ars the ultimate sponsor program - the byot program, the availability of the reps, the availability of the managers and owners, the masses of promo content and regularly added new sites
however
that being said, their regular tendancy to make large changes without beta testing is just horrible. seems to me they could beta every change on a number of "test" webmasters who don't mind before springing the changes on us... this last time, almost every facet of the stats didn't work right for days, the board is still having problems, and the linking codes weren't working right. not to mention every time they make a big change, sales drop radically for a day or two.
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