Originally Posted by Konda

Pretty sure Mastercard does not allow banks to charge a fee for doing chargebacks.
The merchant is always the one that gets charged the chargeback fee.
So I would report this to Mastercard. A customer is never supposed to pay for the any dispute fees. The customers should be fully protected and reimbursed in case of fraud.



I would really report this to Mastercard, it is illegal what they do