Originally Posted by Rochard

My AC went out this past week. Called up a local company that a lot people spoke highly of. They told me I most likely had a leak, pumped up the system with freon, and charged me $500. A few days later it's not working again. They came back out, told me I had a leak (a huge leak), and told me I needed a new system. This was Friday.

Today (Sunday) a friend of a friend came out, found the leak, repaired it, and filled it up with freon and it is working great.

Did the first company rip me off? Seems to me they failed to fix my problem, just charged me for freon, and then tried to sell me a new AC system.

Can I get my money back?