Quote:
Originally Posted by Pipecrew
These things you should call PayPal about. Takes a little time on phone but the fraud staff is on point and us/uk based.
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He is not in the US do they have some international phone customer service?
If it is a dispute contact the seller first and send the documentation proving that you tried to paypal and paxum -- that is normal dispute/chargeback resolution procedure per VISA-Net rules.
Do you use Windows with paypal?
What operating system -- sounds like an exploit/hack or possibly phishing.
If you got phished and your IP made the charges then learn to read the headers on emails that are from any financial source. Always go the the bank (or others) website and login --NEVER from any email link.
It is also possible that some vendors you are paying, or that are storing your data insecurely, got their servers hacked or compromised by insider fraud.
Close those paypal and paxum accounts and create new ones -- that the only way to guarantee that if some exploit was involved your accounts won't get hit again.
Good luck getting your money back -- it will be an uphill battle.