It was late Friday night when I notification from my paypal app that I "You sent a payment of 38,484.17 RUB to Кузьмин Яков (
[email protected])" google translate says the name is "Jacob Kuzmin" and he is a non-us verified member...
I opened my paypal and tried to reverse the thing, but it was not an option. So I filed a dispute - which was rejected a ~day later saying that my account is 'healthy' and "If you're unhappy with your purchase, we encourage you to work with the seller to find a resolution."
It was tough and tricky, but I filed a dispute again during the weekend, including all the info from the transaction I could. I was told again that case is closed, everything seems to be fine - except me missing half of my paypal balance...
While I was struggling with the first dispute, I got another email, from paxum: "This email confirms that you sent 55.00 USD to
[email protected] " which is a nice scam again... Of course I changed pw on all my major accounts, and pimped my paxum security settings [they are WAY better than paypal's btw]
Today my colleagues noticed that our office NAS has a folder where there are lots of strange files: the following file in thousands of sub-folders: "DECRYPT_INFORMATION.html" and after some research we found the neat Hermes ransomware on my machine, which infected a part of one of the NASes we have. Still struggling with removing it..
Any tips on how to make paypal more secure or prevent this from happening again or a suggestion what to do now? I did contact PayPal again to fight the rejected dispute, and now waiting for a new reply..
...sigh...