Consolidating threads, pertinent information below:
Centurion (Regarding your individual situation)
I compiled all the information on your account and, must admit, I was surprised to find an email dialog, a 11.3% chargeback rate over the last 90-days (which unfortunately is a good chunk of time). Checking the dates of emails, you were given 72 hours notice and a concise explanation of the situation. While the final email wording may have been harsh, the decision would be made for any client with a 90-day record, regardless of volume. Hope this helps. Sorry, again, for the frustration caused by the chargeback issues.
Various Q&A Here:
http://www.gfyboard.com/showthread.p...47#post2144247
Lasted Thread Here:
http://www.gfyboard.com/showthread.p...hreadid=160914