GoFuckYourself.com - Adult Webmaster Forum - View Single Post - PSW Billing

Centurion · 08-05-2003, 03:59 PM

Thought I would start a new/clean thread for a tad easier reading about PSW Billing & the frozen payouts.

I see where some others managed to get through to PSW today to talk to them on the phone, and getting some different results (even though we all pretty much got told the same things I think).

One Webmaster has posted that PSW is releasing an email tomorrow (Wed 8/6/03). I didn't hear anything about that.

Others have said they were re-assured by Gabe and others at PSW that eventually the company will make the payouts currently frozen. I got basically the same type of feedback.

But this is also my "take" on what's happening. I called and managed to talk to one of the Reps there today about my account that had it's reserves frozen even before they froze everyone's payouts.

One thing I asked is "Did you lose your merchants account as it has been rumored in places" and got told an absolute "NO!"

The bottom line for me (and I think for others, and probably the reason the funds were frozen for all), is that as we know, Visa is leaning heavily on all eprocessors in the adult industry. Several have failed because of this. What PSW did in *MY* situation was to look at the last 90 days of activity and come to the conclusion that since I had THREE chargebacks..that that was too high. I protested saying that it was a small # compared to the signups and was told basically that they and the bank don't look at your total signups (I've got a total of FOUR chargebacks period since I started using PSW over 7 plus months), but apparently are now looking at trends in the last 90 days or so. Since I had but ONE cb going into the last 90 days, the sudden THREEE cbs set off alarms, and my account (a backup account at that thankfully) was cancelled and all my reserves were frozen.

So will I ever see my reserves..I'm doubting it as they want to hold onto all the money until the last signup has expired and six months have gone by BEYOND that time period to prevent ANY possible chargebacks. (Meaning I would wait till well after the 1st of next year to see any reserves).

They are not very forthcomming, though they were pleasant enough on the phone. They are not happy, to say the least, with many of the posts on GFY and other boards.

My advice to those who have funds frozen is take a look at the last 90 days of activity and see how many chargebacks you've had. I think that's the key there on whether or not you are a good "Risk".

And I would add a P.S. make sure you are using at least TWO other ebillers like CCbill, jetis, epoch, etc asap!

08-05-2003, 03:59 PM
Centurion Confirmed User Industry Role: Join Date: Dec 2002 Location: SeATtle Posts: 6,033	PSW Billing - Revisted Thought I would start a new/clean thread for a tad easier reading about PSW Billing & the frozen payouts. I see where some others managed to get through to PSW today to talk to them on the phone, and getting some different results (even though we all pretty much got told the same things I think). One Webmaster has posted that PSW is releasing an email tomorrow (Wed 8/6/03). I didn't hear anything about that. Others have said they were re-assured by Gabe and others at PSW that eventually the company will make the payouts currently frozen. I got basically the same type of feedback. But this is also my "take" on what's happening. I called and managed to talk to one of the Reps there today about my account that had it's reserves frozen even before they froze everyone's payouts. One thing I asked is "Did you lose your merchants account as it has been rumored in places" and got told an absolute "NO!" The bottom line for me (and I think for others, and probably the reason the funds were frozen for all), is that as we know, Visa is leaning heavily on all eprocessors in the adult industry. Several have failed because of this. What PSW did in MY situation was to look at the last 90 days of activity and come to the conclusion that since I had THREE chargebacks..that that was too high. I protested saying that it was a small # compared to the signups and was told basically that they and the bank don't look at your total signups (I've got a total of FOUR chargebacks period since I started using PSW over 7 plus months), but apparently are now looking at trends in the last 90 days or so. Since I had but ONE cb going into the last 90 days, the sudden THREEE cbs set off alarms, and my account (a backup account at that thankfully) was cancelled and all my reserves were frozen. So will I ever see my reserves..I'm doubting it as they want to hold onto all the money until the last signup has expired and six months have gone by BEYOND that time period to prevent ANY possible chargebacks. (Meaning I would wait till well after the 1st of next year to see any reserves). They are not very forthcomming, though they were pleasant enough on the phone. They are not happy, to say the least, with many of the posts on GFY and other boards. My advice to those who have funds frozen is take a look at the last 90 days of activity and see how many chargebacks you've had. I think that's the key there on whether or not you are a good "Risk". And I would add a P.S. make sure you are using at least TWO other ebillers like CCbill, jetis, epoch, etc asap!