Quote:
Originally posted by EscortBiz
I use netbilling on my site that sells VHS Videos, now yesterday I get this one email and just about as I was going to forward it to have his order sent I noticed it said trans code: declined
Billing Information
Type of Card: VISA
Card Number: xxxxxxxxxxxx2322
Exp Date: 0504
Amount: $45.90
Trans Date: Sat 2003-Aug-02 03:41:43 GMT
Trans Code: DECLINED
Whats that mean? I know I dont get an email for every attempt.
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Hi,
The system defaults to send you an email fro each approval and decline. You can go into the emailo editor adn selct if you do not want to receive decline emails or customize the emails anyway you wish.
"Decline" is the message that comes dorectly from the bank. If it was declined by AVS it would say "Bad address" or if it was from fraud scrubbing, it would have a letter beside the dedlone message letting you know what such as L/Decline.
You can call tomorrow for one-on-one instruction if you wish.
(661)252-2456 x1005
Thank you, Mitch Farber
__________________
Mitch Farber
CEO - NETbilling, Inc.
Email / Phone: 888-357-8166 / 661-252-2456
Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998!