It sounds to me like you are a hard-working guy that values both his business and reputation. A guy like you should not be using a subpar service, you need to be using a service that can actually help you out. A service like $8/mo HG is simply not going to give you the support that you need. You would be much better off with a small VPS that carries good support. It will be more expensive, but you will get the care that you need so that you can focus on your customers.
Here are a few companies with such offers:
https://cyberwurx.com/vps-managed/
https://www.m3server.com/vps/
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