Quote:
Originally posted by PSW Billing Solutions
Whoa.. who's ass exploded in here?
Round two tomorrow if it's necessary.
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Dear PSWBilling,
Well, you have a knack for being glib as well as for glazed over responses I see.
Let's take a few of your "points":
1)"It's coming. Believe me, if we were done we wouldn't be exhibiting, sending notices, or subjecting ourselves directly to Centurions breath of fire."
You want to make light of my posts charging that you have used the term "indefinite" as for this "freeze" you currently have. I don't find it funny at all. And from your OWN Jeff Dean in an email I received from his yesterday:
"Please understand, this matter is not open for discussion.
See section 5 of your contract, wherein it says that PSW may hold your funds indefinitely."
That's why I don't find this situation funny. First of all I make a perfectly legitimate enquiry and I get this "slam" that it is NOT open to discussion and basically am told "go fuck yourself!" So you have indeed said "INDEFINITE" unless you now want to take back what Jeff Dean said to me.
2)"It's true and in the various discussions we've held we've come to the realization that only time will prove our position.."
And the question on everyone's mind is HOW MUCH TIME? And as others have pointed out, ACPay told webmaster NOT TO WORRY, we're still here, but in a different name as we are being bought out by another company. Then we find out "at the last minute things fell apart". You can't play "we're the billing company with a sense of whimsical" when it comes to people money.
3)"Centurion did complicated things a bit with his CB post (not surprisingly so, those are some atypical circumstances).. but that was more about his associated frustration then the notice at hand.."
Here's where the "crock" really begins! First of all PSW, this is GFY! Almost ALL threads go off topic, and don't try to blame ME for the thread going anywhere it wanted.("not suprisingly").
As for me being "frustrated", well gee..I wonder why. I send a detailed email to you guys, and after ONE week..NO RESPONSE. I then send another, and get the "GFY" from Jeff Dean.
It's amazing you can find time to play "tongue in cheek" on gfy but can't answer one important email from one of your clients.
4)"Did you send a message [if you do not reply in 30 seconds
you admit that this "action will last indefinitely"?]
We can assure you it won't, but feel free to send more fun messages to pass the time."
Again, I refer you back to Jeff Dean's statement that it would be indefinite and the "subject is not open to discussion." Now that's a very professional way to handle a client isn't it. And how dare I get upset from a feaking "in your face" reply from a supposed professional billing company. Yeah, I'm really the bad guy here aren't I?
So now I wait for more of your glib responses, while you won't discuss SQUAT about how long the freeze will last let alone my speicfic situation.