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I also have faith in PSW. They have been more upfront and honest in the past about their problems than any of the other billing companies I have dealt with. People also said last winter when PSW had problems that they were going out of business any minute, but they didn't and I don't think they will this time either.
The first thing I did last night after reading through their letter was move PSW from my primary processor to my secondary and make my secondary my primary. However, after talking to them first thing this morning (I was pleasantly surprised that there was someone there to take my call first thing this morning) I feel much better than I did after initially reading the letter. I have no intention of dropping them and as soon as they send out the next payment, I will move them back to my primary processor.
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