Originally Posted by Adraco

Because one hand obviously does not know what the other one does.

It's become quite clear that Paxum do very few things themselves, instead outsource and use other, established payment companies, processors and such to connect them into the different money transfer systems.

Instead of having the real connections themselves, the company have to rely on third parties and their systems, which could very well explain both the costs and why almost every sort of transfer requires so much time. Often times no response can be given as to "where the transfer is" because if third parties are used, the transfer would not be traceable in their own systems and they in turn have to contact their provider and have them look into it.