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Centurion · 07-31-2003, 04:05 PM

Pswbilling is as full of shit and total liars as both globill & websitebilling were!

They're doing a "temporary" halt to payments because they've had too many chargebacks! What a CROCK!

Some of you may have seen my post 2 weeks ago about how my reserves had been frozen (had been using PSW as a backup). They said I had to high a chargeback ratio (2 chargebacks in the last 30 days out of 10 signups is how they figured it!). So, yeah, going on THIRTY days for their baseline, my cb ration was 20%

However, going on SEVEN MONTHS of chargebacks, I was under .5%! So I wrote PSW back and asked for a DETAILED report on why they said I was a "chargeback" risk. Got no answer after 1 week, so wrote them a NASTIER letter 2 days ago.
This morning (before the above announcement came out), I get THIS response finally:

"Your account is closed because of chargebacks. Your monies are being
held indefinitely, pending a more circumspect view of your chargeback
situation. Please understand, this matter is not open for discussion.
See section 5 of your contract, wherein it says that PSW may hold your
funds indefinitely if your chargebacks are deemed to be excessive."

07-31-2003, 04:05 PM
Centurion Confirmed User Industry Role: Join Date: Dec 2002 Location: SeATtle Posts: 6,033	Pswbilling is as full of shit and total liars as both globill & websitebilling were! They're doing a "temporary" halt to payments because they've had too many chargebacks! What a CROCK! Some of you may have seen my post 2 weeks ago about how my reserves had been frozen (had been using PSW as a backup). They said I had to high a chargeback ratio (2 chargebacks in the last 30 days out of 10 signups is how they figured it!). So, yeah, going on THIRTY days for their baseline, my cb ration was 20% However, going on SEVEN MONTHS of chargebacks, I was under .5%! So I wrote PSW back and asked for a DETAILED report on why they said I was a "chargeback" risk. Got no answer after 1 week, so wrote them a NASTIER letter 2 days ago. This morning (before the above announcement came out), I get THIS response finally: "Your account is closed because of chargebacks. Your monies are being held indefinitely, pending a more circumspect view of your chargeback situation. Please understand, this matter is not open for discussion. See section 5 of your contract, wherein it says that PSW may hold your funds indefinitely if your chargebacks are deemed to be excessive."