Originally Posted by Dido

Hi andyvon, I was only just made aware of this thread.

I'm sorry to hear of your bad experience with our account managers and the entire process surrounding your account. We always try to give our clients the best service possible, but obviously mistakes were made here and we would like to apologize for that.

I would like to solve this issue as soon as possible, as I was not aware of this before. Let's schedule a Skype call for Monday, I added you on Skype now.

Also if you are going to be attending the TES show in Prague, we would love to meet you face-to-face.