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Originally Posted by alf6300
Thanks!
Did you speak with them on the phone or via tickets?
Their last communication with me was almost 24 hours ago, when they said we are still dealing with issues on servers that have hardware issues and will update you once we know more or have the server back online.
After that, silence, unfortunately.
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All via tickets i would send a reply to your original ticket if i was you but i got told
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There is no need to reply on one ticket to remind about another ticket. It just takes more time to get through.
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