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she already reported it to yahoo and they didn't seem to care. They told her to send the info that is in her profile and they will reset the password but of course the info in her profile has been changed so the info that she sent them didn't match and they wouldn't reset it, just told her to create a new account.
I'm not as concerned about her getting her account back as I am in making sure this does not happen again as I would hate for all of my contacts to encounter a similiar problem.
Has anyone heard about this or have any idea what may have happened?
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