07-25-2003, 04:42 PM
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Confirmed User
Join Date: Oct 2001
Location: scottsdale
Posts: 7,880
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Carrie,
At this point, I have not heard of any plans to reinstate the Visa registration fee reimbursement due to the recent and unfortunate Globill announcement. I can add that although the signup deadline was originally stated as 5-1-2003, as an internal act of good faith, we did extend that timetable out several weeks to ensure that clients that signed up a bit late and wanted to take advantage of the fee reimbursement would be able to. If anything changes, we will make sure that an announcement is made. If you have any questions, please feel free to contact our sales staff or myself
For clarity, I have reposted my original post concerning the fee below.
Thanks
45471840
[email protected]
Quote:
Originally posted by corvett
Just to let everyone know, while we are currently paying back the $750 Visa registration fee, we are going to discontinue this practice for accounts that sign up after the 1st of May.
The fee was initially intended to help our existing clients, some of which were struggling webmasters who were very surprised by the unforeseen change in Visas rules. CCBill decided that it would reward those clients for their loyalty by assisting in covering their registration fee, a decision that many of our clients were very pleased with.
We have continued the program indefinitely because some of our clients were unsure of their need or desire to even accept Visa, and we wanted them to have a chance to decide without forfeiting their ability to take advantage of our program.
The flip side of the coin to all of this, of course, is that we end up paying the full registration fee for each client out of our own pockets. In addition, we have had to add staffing and resources for the integration, design and implementation of the new systems?all costs that we did not pass onto our clients.
If we wish to provide the same level of service that we had in the past, continue to remain one of the few processors not charging chargeback fees, continue to not charge processing fees on refunded or returned transactions, among many other things, we would have to turn the responsibility of the Visa registration fees back over to the webmaster. The program was never intended to underwrite start-ups.
We believe that all of our clients who want Visa have now registered or are in a position to make the decision. As a result, we decided that May 1 was a good time to end the program. So if you want a new CCBill account, be registered with Visa US, and you want us to return the Visa fee to you, sign up between now and the end of April.
In addition, any accounts that sign up during that time period and email me their account number; I will gladly reduce their starting CCBill fee to 13.5% (from 14.5%).
If you have any questions, feel free to icq or email me
Thanks
[email protected]
45471840
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