Quote:
Originally posted by cutetwink
Why not just use jettis/billing services or something related to it so they know who is billing them and they can cancel if they want. Why try and hide from your own customers that have paid and wish to cancel and risk getting chargebacks?
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no, let me clarify! i am not trying to make it hard for my customer to cancell!!! the jettis phone number will be on their bill! i am just trying to decide what type of company name to put on their bill, as to help with retention. trying to decide if i should go with "jettis", or make up my own name if it will bve less noticable for the customer on his bill. i am not trying to make it harder for them to cancell. my chargeback ratio with paycom was .48%!