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It's an engineering firm, all invoices are paid to date in full. They didn't authorize the web developer to transfer the domain into his name, he did that without their authorization or knowledge. There were no signed contracts. He took three months to put up a trashy WP site with no text, pretty much images and links only. And no SEO to speak of. They contacted me for a free SEO and site assessment, I gave them my professional opinion, and it lent credibility to what they already thought -- that the guy was just ripping them off.
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