GoFuckYourself.com - Adult Webmaster Forum - View Single Post - Chargebacks are not caused by consumer fraud

TaDoW · 07-18-2003, 12:05 AM

It's all about customer service ...

sure we could milk it for more than we are currently, but our chargeback rate is 0.06% for the past 6 months.

How? Why? because we only advertise what is in the site. We never let a customer support email go unanswered. And we always provide links to the customer support page from anywhere the user is on our site.

There's the E-A-S-Y solution, and if everyone would adhere to it, visa and MC wouldn't even be looking in our direction.

07-18-2003, 12:05 AM
TaDoW Confirmed User Join Date: Sep 2001 Location: Where It Rains Posts: 3,875	It's all about customer service ... sure we could milk it for more than we are currently, but our chargeback rate is 0.06% for the past 6 months. How? Why? because we only advertise what is in the site. We never let a customer support email go unanswered. And we always provide links to the customer support page from anywhere the user is on our site. There's the E-A-S-Y solution, and if everyone would adhere to it, visa and MC wouldn't even be looking in our direction. __________________ -TaDoW I've Upped My Standards, Up Yours!