Quote:
Originally posted by BRISK
Maybe the CC processors should make an option of sending an email to members that haven't logged in for X number of days?
Like if a member hasn't logged in for 10 days, an automatic email goes out that says something like:
"Hey! We've missed you over at www.xyzpaysite.com , in case you forgot, here are your login details:
user:
pass:
Come by the site and check out our new pics and videos!"
Keep your members involved with your site and they'll be much less likely to charge back IMO.
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I don't own any paysites, but this could be a good idea.
Not to all members who havn't logged in for x amount of days, but only to NEW members who have never logged in, and after 10 days you could send them an email with their details
but, wouldn't it help if you also included a cancle link? Maybe they signed up and forgot about it, or maybe something happend to where they don't want it anymore.
Some surfers are stupid, and may think if they don't login, they won't be charged.
With a cancel link, these surfers will cancel when they read the email before they get charged and charged again and end up charging back.
and while we're talking about emailing subscribers, why not shoot the ones who cancelled an email after 30 days telling them about all of the great updates you've made to your site since they left?