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Ibill is great in many ways, no question. When they put their effort into some aspect of the business model, they go all out and usually do it right. Being paid from Ibill nearly always on time has said a lot to me over the years as well. But........ and there IS a but..... I'm sorry, but there are far far too many webmasters who have come forward and compained about Ibill's lack of good customer service and horrible support over the past few years to ignore.
New projects and announcements are great, and much appreciated usally, but Ibill needs to work on their weaknesses too, and start listening to webmasters instead of ignoring them like they often do. A quick search of this and many other boards will show anyone just how severe Ibill's downfalls can be.
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