View Single Post
Old 07-17-2003, 08:31 AM  
goBigtime
Confirmed User
 
Join Date: Nov 2002
Posts: 7,761
Quote:
Originally posted by NetRodent


In a sense its good news that 81% (of the charbacks) come from people who aren't using the site. People shouldn't be paying for services they aren't using, so it seems that by monitoring inactive accounts a large percentage of chargebacks could be avoided.

In that case my cell phone provider should turn off my extra cell phone... as it just sits here 99.999% of the time doing nothing.

I ordered it.

I can't go back 6 months later and say "hey I never used this... I'm gonna charge it all back."


NetRodent - Now rerun your stats & figure out how much of your legitimate revenue base you would be killing off if you decided to start clipping 'idle' accounts.

Just because some people want to be scammers and chargeback stuff that they know they ordered, and have all the info they need to cancel at any time..... doesn't mean everyone is like this.

Most people own up to the fact that it's their irresponsibility & procrastination that led to the recurring billing after they might have wanted to quit.

We're just businessmen - not mind readers. We don't know when they want to cancel.
goBigtime is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote