Quote:
Originally posted by BRISK
Maybe the CC processors should make an option of sending an email to members that haven't logged in for X number of days?
Like if a member hasn't logged in for 10 days, an automatic email goes out that says something like:
"Hey! We've missed you over at www.xyzpaysite.com , in case you forgot, here are your login details:
user:
pass:
Come by the site and check out our new pics and videos!"
Keep your members involved with your site and they'll be much less likely to charge back IMO.
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That would probably reduce the number of inactive members who charge back, but it should be the site, not the billing company, sending the email. I also have to wonder how much an email like that would hurt rebills.
Quote:
Originally posted by smut4all
I know Maxcash did something similar, but their numbers were all different. 65% of chargebacks were from people logging in reg, but canceling. 20% I think was from people logging not too often, the rest dont' remember.
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I'd love to see that study. Any idea when/where you saw it?
Quote:
Originally posted by playa
My guess is that there would be more fraud from PPS sponsors
I noticed european card holders was able to chargeback alot easier.
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The above stats don't really take into account fraud by an affiliate. The 21% who never logged in could all be from affiliates in our pay per signup program, but I didn't correlate the chargebacks to the affiliate for the purpose of this analysis.