Quote:
Originally Posted by kadudu
I've got 1 month recurring memberships and the content is good, but lately it seems like I'm getting a good amount of users purchasing 1 month recurring and right afterwards setting up to cancel the rebill and expire their membership after the month is up.
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So simple. Email your client, thank him for his business, and ask him why he chose to cancel. Invite him back for a free month if he can give you some advice on how to keep him around longer. You will gain a ton more information this way.