Quote:
Originally posted by johnny5
what we all need to do is stop talking about it and do what we KNOW is right. im sure we can all agree the right way to make the customer happy...
no crosssales, they dont want to join some site for $50 a month that they have never seen.
content, if your members area looks the same as the other 15 sites you own but its a different color.... you know what im getting at.
pricing, come on now. remember that a big chunk of the rest of the world... particularly the ones who sign up, are only making a grand a month. they cant afford this shit. i really think we all agree the price should be capped at $30 a month MAX probably $25 is a better number.
chargebacks, we need to share these customers emails with each other. no one likes giving away targeted emails, but i mean shit.. it would really help each other out so the same guy doesnt go from site to site pulling this crap.
retention, if everyone would put more effort into retaining the member instead of finding them... i bet chargebacks would drop a shitload...
thats just my
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Do you really think dropping the charge will keep them retaining?
we have tried all models and it doesn't work. most surfers can't afford an extra $10 a month.
they just are curious and its all an impluse buy when they are done wacking off they will get a bill and cancel or chargeback.
there are always exceptions to everything.
this is just my opinon and I'm just trying to see waht others think.
we try many things we have a site thats $6.95 a month reacurring at $6.95 it retains the same as our other sites
http://www.megaporn.com/
and it has a shit load of content in it.
I personally think most of the chargebacks are do to fraudulent webmasters running stolen cards and surfers charging back knowing they could.