Quote:
Originally posted by Pornkings
I thought this was very interesting
[url]Are surfers more savvy now and know they can get away with not paying when using a credit card online?
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I worked as a supervisor for Wells Fargo Credit Card Division for over 3.5 years. I very clearly remember the calls from DMR Internet and Ibill. Of all the calls that were escalated to me, only 1 ever admitted that
SHE had actually made the charge.
I used scare tactics to get them to call the companies directly to stop the rebills because I knew they were doing it themselves and were full of shit.
I would tell people that we will be happy to help them dispute the charge and then go into detail about how easy it is to catch the person because of IP's and so forth....And that we would be happy to prosecute ANYBODY we catch who made the charges.
I would also stress the fact that whoever made the charge clearly knew the card owner personally because of the personal info that has to be entered to make the charge in the first place. This of course means that we will be prosecuting your friend and or family member and you will be the one signing for this.
At this point, the typical response went something like this "Oh, I better check with my brother first to make sure that he did not do this."
My favorite ones to fuck with were the mothers who called in because there were re-occurring charges on their son's Student Visa that Mommy and Daddy were paying the bill for.
80%+ of the fraud that was occurring on the Internet back then was done by the cardholder themselves. This is a proven fact, NOT my opinion. I have seen the numbers first hand. I can only assume that this percentage has increased with the popularity of the Internet and the education of surfers on how to fuck the system.
So...Now with all this responsibility and fees being passed to the site owners, WTF are we paying the billing companies for? Customer Service? Yeah right....Just today we had an issue where one of our members was charged but could not access the site. They contacted the billing company and received no help. Finally they emailed us and we got it straightened out. That's not our fucking job.....Most of you would be sick to your stomach if you knew the dollar amount that we pay monthly for our billing service and we are not pushing anywhere near the volume as PornKings or many of the others.
Personally, I hate the idea of a pre-checked cross sell but the fact is that surfers are smarter than we give them credit for. They see the boxes and they leave them checked. Hell, they probably even visit the other sites and then simply forget to cancel in time before they get billed.
This whole situation reminds me of the fuckers who are screaming for tougher gun laws when the government does not do enough to enforce the ones already in place. Start prosecuting some of these fuckers instead of making us site owners eat it. Watch that shit get on the news.
HEADLINE:
Porn companies strike back by prosecuting those who make charges then file fraudulent claims.
These are the fuckers who are committing crimes, not us. Post their fucking pictures on the front page and see how quickly this shit stops.
Does that answer your question Roger?
See you in FL.
