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Old 07-13-2003, 11:14 PM  
WiredGuy
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Join Date: Aug 2002
Location: Canada
Posts: 34,497
I think the preselected cross-sales really contributed the most to the excessive chargebacks. While surfers can read and unselect the cross-sale, they simply don't bother in my opinion and decide to chargeback the whole set of charges they get. Just my 2 cents...

WG
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