Quote:
Originally Posted by clickity click
I have $266 in a paxum account that has been stuck there the best part of 6 months. Despite best efforts to jump through all their hoops I was unable to comply and the final hurdle was providing a routing number.
I spoke to my bank, the UK don't use or need a routing number.
Anyway, the only way I can withdraw the funds owed is via cheque which means Paxum and my bank will charge me.
I did contact Paxum to get this resolved but they were little help.
So now I am waiting for payment from Paxum which if I had just selected check from my sponsor would have come months ago and I have to pay twice.
 |
Hi clickity click,
We have many customers located in the UK using our EFT withdrawal option without any issue.
UK customers can withdraw by Wire, EFT (in GBP currency), Cheque, or via the optional Paxum Payroll card.
The information we request is standard, and most banks are able to provide our customers with the correct information needed to confirm the bank account. I'm sorry you encountered difficulties with our system.
Ruth
Quote:
Originally Posted by rogueteens
I have a horrid feeling that I'm about to jump into the same loop except I've yet to even manage to get my account verified - Paxum are not at all UK friendly, the insist upon government issued photo ID but I don't have one, my passport is out of date and my valid drivers licence is the old issue paper one that doesn't require a photo (still legal). I don't have/need or are entitled to any other UK government issued photo I.D. so I'm stuck at how I can access my cash too.
|
Hey rogueteens,
We require Picture ID and Proof of address for all Paxum clients to be able to pass verification. If you are unable to do this, and you have funds in your Paxum account, you can either Reverse the payment (by logging in to your Paxum account and visiting your account statement), or you can open a ticket in the Message Center to request that we reverse the payment for you.
Thanks for giving us a try.
Ruth
Quote:
Originally Posted by clickity click
Agreed, however isfthe companies that create these new systems base things around the USA only how the hell can people from other countries use their programs?
|
For clarity, Paxum does not base things around our US clients only. Paxum is an international company serving global clientele.