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Windows computers "just work" too. The only real difference between a Mac and a Windows computer (aside from the super inflation for the same or inferior hardware in Macs) is that Mac OS comes with all drivers for all hardware pre-installed.
Is it convenient? Sure. But you also have to consider that about 20% of the base system installation is for drivers your machine will never use.
But to suggest that "it just works" on that shiny new Mac suggests that Windows computers don't, and if that were the case then MS wouldn't be dominating the desktop OS market...
At the end of the day, there is no "best". On the hardware side, you just pay more for the same exact hardware (or less powerful) and on the software side it's just a matter of preference because each have their own strengths and weaknesses.
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