Hi All
Thanks for the responses.
They do not offer live phone support. I suppose they are in Russia???
We got this:
Namecheap.com Account Requires Verification
Hello,
Unfortunately, your Namecheap account was flagged by our fraud screening system as requiring verification and was locked.
And a request for a copy of our cc and a phone number they can call. I guess they only have outgoing phones.

I went to their knowledge base and apparently this happens a lot with them. Their final suggestion in knowledge base is to submit a ticket, which we did. Zero replies.
They say if we do not respond with 24 hours they will seize our domain purchases. We have responded 3 times, used on line chat, they FAIL/ on that and have not heard a single word out of them.
WTF????