Thread: Business Any Namecheap Reps Here?
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Old 09-15-2014, 09:39 AM  
Captain Kawaii
So Fucking Banned
 
Industry Role:
Join Date: Oct 2007
Posts: 6,748
Hi All
Thanks for the responses.

They do not offer live phone support. I suppose they are in Russia???

We got this:
Namecheap.com Account Requires Verification
Hello,
Unfortunately, your Namecheap account was flagged by our fraud screening system as requiring verification and was locked.

And a request for a copy of our cc and a phone number they can call. I guess they only have outgoing phones.

I went to their knowledge base and apparently this happens a lot with them. Their final suggestion in knowledge base is to submit a ticket, which we did. Zero replies.

They say if we do not respond with 24 hours they will seize our domain purchases. We have responded 3 times, used on line chat, they FAIL/ on that and have not heard a single word out of them.

WTF????

Last edited by Captain Kawaii; 09-15-2014 at 09:41 AM..
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