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TBH, it makes me wonder what the UK is doing with all the porn filtering. We purchased a new sony phone for our son's 16th birthday 2 years ago. Being 16, we placed the contract in Gary's name. 3 months later, a bill for £60 came through. It was an adult phone line.
We both spoke to our son & told him this was in appropriate. In the meantime, we added bars to stop this happening, also contacting the companies, I think ofcom was one & the actual text number services. They actually refunded the money, after we explained the situation & told them he was only 16. Also understanding the contract was in the name of a person above 16.
The point to this story, the o2 shop assistant should have asked if we wanted to place bars knowing it was our sons birthday present. But was more interested in adding extras to the billing, more commission huh.
I believe restrictions should only be placed on under 18 contracts or when we ask for them, and not when purchasing automatically, although it is easy to have them lifted & restricted.
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