Quote:
Originally Posted by Chris
I cover 100% of everything I need to do before I answer anyone. Sorry it is not as fast as you would like.
When it comes to possible termination of a client I do more than just take something at face value.
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What I tend to do, you may find this helpful, is email the person I have promised something to and say, look I can't meet the deadline I set myself but I'm still on it and I'll be in touch by the middle of next week or something along those lines.
Also, yes, I can fully understand why an experienced risk management team in a dynamic and innovative payment processing company like Paxum can take over 14 months to decide whether or not to terminate an account.
On a more serious note, please don't take this personally, when it comes to risk management you're amateurs. You need to step up because right now you're helping pirates hurt the very customers you're trying to gain and retain.
