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I have to agree, their service is just so dreadful. It took them 18 days to return a message to me saying that my docs were unacceptable after saying they were good to go.
Now they want a utility bill with the address of my business office BUT in my personal name. Why.... _WHY_ would i have a utility bill in my personal name at my business office? I don't pay the bill personally, for my business.... my business does.
So frustrating.
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