Hello Jack,
Please get in touch with support regarding this issue, they will do their best to solve the issue as quickly as possible.
You can get in touch with anyone listed on this page:
http://marketplace.trafficjunky.net/contact-us
There is also the new "live chat" feature that is available from this same page or any page inside your account (on the right hand side of the screen) that will put you through to one of our agents instantly.
Thank you.
Anton