Originally Posted by Tam

The very best way to get in touch with some of those places is to call them and follow instructions to get to their billing or sales departments - if they have them. THOSE departments are always available and will answer almost on the first ring - then tell them what the problem is and tell them you don't wish to be put on hold, you have been trying to reach them for a long time and you want to speak to a human right now! Works for me almost every single time - an ex-customer service worker I know told me this (My daughter). lol