GoFuckYourself.com - Adult Webmaster Forum - View Single Post - Rant Well I guess affiliate support just sucks everywhere on the net.

sarettah · 08-16-2014, 10:12 AM

I knew that affiliate support in adult sucked bad (with one or 2 bright exceptions) but since I don't deal with mainstream sponsors hardly at all I did not realize that some of them just suck balls too.

My wife has had an account on a major web retailer site for about 8 years or so. (Not mentioning the name on purpose so no retaliation may be taken).

This morning she logged into her account as usual, was answering some of her customers and adding some products to her page.

All of a sudden at the top of the page a note appears that says her account has been suspended and that there will be an email to her explaining why. We check the mail, no email. Since we have our mail handled by google we go to the google account to check the spam folder, nothing there either. She receives email regularly from the retailer so the only logical conclusion there is that no email was actually sent.

So, she goes to the information area and there is information there on how to do a contact request and get a phone call back quickly. She follows those steps but unfortunately it does not work the way the info page describes and there is actually no way to request a phone contact.

Meanwhile I go and find the retailers phone number and call them, after their long taped spiel it says you can leave a message. I wait for the tone and instead get told that the voicemail box is full.

So my wife does a support request explaining the situation and requesting a call back in the body of the request. 2 minutes later we receive a canned reply with some links to the FAQs on the site and telling us that if they don't answer the question to please contact them.

Now this whole rigamaroll would almost be funny if a significant portion of our income did not come from that site but it does. We have tried to generate other income streams but none has been reliable as this one.

So, here we sit on Saturday morning with a dead shop and my wife sending emails to her regular customers explaining what is going on in an attempt to at least save our customer base.

Mother fucking idiots all over the place these days.

Fuck.

.

08-16-2014, 10:12 AM
sarettah see you later, I'm gone Industry Role: Join Date: Oct 2002 Posts: 14,075	Well I guess affiliate support just sucks everywhere on the net. I knew that affiliate support in adult sucked bad (with one or 2 bright exceptions) but since I don't deal with mainstream sponsors hardly at all I did not realize that some of them just suck balls too. My wife has had an account on a major web retailer site for about 8 years or so. (Not mentioning the name on purpose so no retaliation may be taken). This morning she logged into her account as usual, was answering some of her customers and adding some products to her page. All of a sudden at the top of the page a note appears that says her account has been suspended and that there will be an email to her explaining why. We check the mail, no email. Since we have our mail handled by google we go to the google account to check the spam folder, nothing there either. She receives email regularly from the retailer so the only logical conclusion there is that no email was actually sent. So, she goes to the information area and there is information there on how to do a contact request and get a phone call back quickly. She follows those steps but unfortunately it does not work the way the info page describes and there is actually no way to request a phone contact. Meanwhile I go and find the retailers phone number and call them, after their long taped spiel it says you can leave a message. I wait for the tone and instead get told that the voicemail box is full. So my wife does a support request explaining the situation and requesting a call back in the body of the request. 2 minutes later we receive a canned reply with some links to the FAQs on the site and telling us that if they don't answer the question to please contact them. Now this whole rigamaroll would almost be funny if a significant portion of our income did not come from that site but it does. We have tried to generate other income streams but none has been reliable as this one. So, here we sit on Saturday morning with a dead shop and my wife sending emails to her regular customers explaining what is going on in an attempt to at least save our customer base. Mother fucking idiots all over the place these days. Fuck. . __________________ All cookies cleared! Last edited by sarettah; 08-16-2014 at 10:16 AM.. Reason: because i cant type worth a shit.