View Single Post
Old 08-11-2014, 09:05 PM  
AlexShark
Confirmed User
 
Industry Role:
Join Date: Nov 2003
Location: Europe
Posts: 476
Payoneer card scam and they offering me only partial refund

Hi All, I am facing an issue with Payoneer.
In March 2014 I had 6 POS transactions on the same day amounting over 2000 USD to an ecommerce site (Rakhuten Indonesia). POS transaction to an ecommerce seems to me already evident that it's some sort of fraud occurred internally at the merchant's site.
I immediately filed a dispute with Payoneer and after about 120 days they told me that based on their terms, they are not responsible to refund unauthorized transactions but that in "good faith" they are willing to donate me 700 USD, obviously with a catch: I must sign a waiver where I will not take legal actions again them for the case.
What sort of bullshit is this? Did they need 120 days to tell me this crap, or is it just a trick to gain time? I am going to escalate the case to Choice Bank Belize which is the bank that remits Payoneer branded mastercards and to Mastercard itself.
Has anyone found himself in the same situation?
Thanks
Alex
__________________
AlexShark is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote