View Single Post
Old 08-08-2014, 08:43 PM  
PSDan
Web Developer
 
PSDan's Avatar
 
Industry Role:
Join Date: Aug 2011
Location: Vancouver, BC, Canada
Posts: 189
Earlier today, many of you discovered an issue that prevented users from being able to access your site. The issue is related to code in the sentry.php tracking script that calls our psapi.net site to verify the PS license for the the domain. Earlier this week, the psapi.net domain came up for renewal, and was renewed through the registrar, GoDaddy. For reasons unknown, the renewal was never completed, and the domain expired today. This caused the issue with some PS Owners using older versions of PS that make the psapi.net call - newer versions of PS do not. Unfortunately, no one was in the office today. I was out of town, on the road. As soon as I discovered the issue this morning, I called GoDaddy ASAP (on my iPhone while on the boat) to complete the renewal. Most if not all should have seen return to normal within the hour, it not sooner. Again our deepest apologies, and we assume all responsibility for the issue. So, no excuses. An explanation and my deepest apologies. Will update the Plugin tonight to remove the psapi.net callback to ensure this cannot happen in the future. No more callbacks in any PS (sentry.php or Plugin).
__________________

Dan
Password Sentry
The better app for better websites for better website password protection!

Follow Us on Twitter

Like Us on Facebook

Follow Us on LinkedIn

Subscribe to Our YouTube Channel
PSDan is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote