Quote:
Originally Posted by PR_Glen
give him access to another site as well? loyalty like that should be rewarded not ridiculed.
It amazes me how many people around here have been at this for years and still don't understand marketing at all.
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I agree here - if this guy is that loyal, I'd send him an email and give him access to another site - at least for a month or so and maybe he'll stop paying the dead site and start the new one, or maybe not - maybe he just likes this site and there is no harm in that.
As long as he is in touch and he knows he's paying for it, then I would think he knows what he's doing and is quite happy - so take his money, let him know you appreciate his loyalty and do something nice for the guy and move on -
And SMILE - it isn't often someone is THAT loyal these days - so take it as a good thing - and not assume he's retarded - it is his money and he wants you to have it. ;)