Quote:
|
We have a market cap of more than $200MM, and this provides a certain level of financial strength that many other billing providers cannot match.
|
What good is this $200MM and financial strength if you guys can't even payout on the 900 numbers that you own money on. Maybe if you guys got a clue, you would provide some actual customer service, inform your customers on what is going on, respond to your customers questions (like about the 900 number payouts) and actually payout what you owe. What good are you guys if you can't even payout what you owe.
Quote:
|
We believe these posts are misleading and are designed to alarm our clients. Furthermore, we feel these comments and ?revised business rules? are the result of our competitor?s attempt to introduce a rather aggressive marketing program directed at our largest clients.
|
Other 3rd processing companies saying they won't take customers that also use IBill, isn't your problem. Your problem is you have unhappy customers that are telling other people not to use you. I lost count of how many people I have told not to use IBill cause they owe money to customers and have terrible customer service.
Quote:
|
iBill has earned a strong reputation for paying our clients and releasing our clients? reserves on time.
|
Where did you hear that you had a reputation like that. You guys have just the opposite reputation. You guys are living in a dream world if you think you have a good reputation of paying on time.