Quote:
Originally posted by fantasyman
Platinum Dave, everyone is entitles to their own opinion. We have done Free Trials since the beginnig in 1996, so I don't share your opinion. But then again if you try to cancel one of CECash's sites online it's easy. Have you ever tried to cancel with some of the other processors, it's next to impossible, that leads to high chargebacks more than anything. It's the #1 factor for chargebacks, tough cancellation procedures that make people fill out a bunch of goobly gook, CECash never did that.
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All I know is my business, we are going to have to impliment about a dozen new changes to the way we do business to maintain a 1% charge back ratio over the long term. Its not only one thing like Customer support or easy quiting for the surfer that will maintain me under 1%.
and that is with us never touching a FREE TRIAL signup.
You must know a few tricks the rest of us dont to be able to keep up free trials for the time being I am going to bet.