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Old 05-07-2014, 03:56 AM  
Cherry7
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Join Date: Aug 2005
Location: UK
Posts: 3,564
Quote:
Originally Posted by DamianJ View Post
The price you pay for choosing Windows.
On installing Quicktime the program came back with wrong serial number.

In the Apple Store they could not help but book a call back.

Later that day I got a call from Apple in Portugal. After 30 minutes they concluded that the only support was from "chat"

After 30 minutes on chat they again got someone to ring from Portugal, they could not solve the problem and after an hour I had a call from Apple USA ( no doubt a $20 an hour rather than $2 support worker )

He then found out that the USER has to be exactly the same as the name ordered, case sensitive and all, not only the serial number which was right the whole time.

No mention of this is made on the Quicktime form. Wasting hours of my time and Apples.

The problem of Macs not reading hard disks is just as common.
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