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Got the exact same message from David 10 days ago:
We're having delays caused by a change in the way our acquirer sends the settlements to us. The acquirers now have to settle transfers with a intermediate bank before transferring the funds to us, this due to new laws and regulations. We didn't expect that the delay would affect us as much as it has and this has caused a delay with the payouts. We do apologize for this delay and any inconvenience this may have caused you, we are working with the acquirers to resolve this delay and find a different method to clear the settlements and avoid this payout delay.
I do apologize for these delays and any inconvenience it may have caused you, we will correct this as quickly as possible.
Best Regards,
David
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