Quote:
Originally Posted by MissMina
Jesper: The payment delays has been caused by a change in the way our acquirer sends the settlements to us. The acquirers now have to settle transfers with a intermediate bank before transferring the funds to us, this due to new laws and regulations. We didn't expect that the delay would affect us as much as it has and this has caused a delay with the payouts. We do apologize for this delay and any inconvenience this may have caused you, we are working with the acquirers to resolve this delay and find a different method to clear the settlements and avoid this payout delay.
When I pressed about how long it's going to take to get my money. He said this:
Jesper: I understand that. As soon as I know when the money will reach you I will update you. But at this point I cant answer that sorry to say.
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Sounds like BS, odds are if you asked them today you'd get the exact same answer word for word. It's a copy and paste stall type answer, where it's detailed enough to sound legit but vauge enough to where you'll keep hope.
No legit solvent company loses money for weeks and months at a time and just shrugs when asked about it. If Zombaio had really sent money when it was due and it was just a matter of a processing delay they'd have specific answers because they'd be on the banks to give them updates and time frames because legit businesses care about their reputation and this is destorying Zomaio's.
Plus they are paying out some, not paying out others? I have thousands of dollars lost with them now, but I switched over all my billing away from them last week and would suggest you do the same because at this point there's no reason to believe you'll ever see your money.