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Old 05-05-2014, 04:28 AM  
MissMina
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I talked to Jesper via live support last week. Not sure if anyone else got an explanation on late payments. But here is what he said about it.

Jesper: The payment delays has been caused by a change in the way our acquirer sends the settlements to us. The acquirers now have to settle transfers with a intermediate bank before transferring the funds to us, this due to new laws and regulations. We didn't expect that the delay would affect us as much as it has and this has caused a delay with the payouts. We do apologize for this delay and any inconvenience this may have caused you, we are working with the acquirers to resolve this delay and find a different method to clear the settlements and avoid this payout delay.

When I pressed about how long it's going to take to get my money. He said this:

Jesper: I understand that. As soon as I know when the money will reach you I will update you. But at this point I cant answer that sorry to say.

So at this point they have NO idea when the money is coming.

Who knows if it's bullshit or not. Like everyone else I just want MY money...
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