Quote:
Originally Posted by RuthB
Hi Eddy,
FYI - I am much more likely to see an email than I am to see a GFY thread.
If you need my help with anything (I'm saying this in direct response to the phrase "Ruth Help!" in your original post), please email me, as you have done in the past for other queries. It is a much better way to contact me.
I'm glad support was able to assist you promptly. I see you had a response from us within an hour and a half of posting this thread. 
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I did get it sorted indeed - The 'Ruth Help' was a bit tongue in cheek as I knew you would still be in the land of nod and not worrying about my minor dramas at that time - The online help was not bad at all - The telephone guy not so much, even after I dropped your name

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