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I'm making a move for the better, in progress.
Upgraded to the VPS with the best customer support (tested before signing up), and asked them to do a few things for me server side once I was up and running (5 minutes in).
So far tickets are 20 minutes response for medium tasks.
I will share who it is once I've actually used them for a period of time.
I like the fact that I'll be one of few on a single box without paying the price of a dedicated.
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